We generally ship within 5 to 10 business days of billing/order
.

After we ship your box, it generally takes around:

  • Japan, Hong Kong, China, and neighboring countries: *5~10 days.
  • Thailand, Singapore, and neighboring countries: *6~10 days.
  • Australia, New Zealand and neighboring countries: *7~12 days.
  • North America: *5~14 days.
  • Europe: *7~14 days.
  • India and the Middle East: *9~15 days.
  • Africa, Central, and South America: *10~20 days.

*Plus a few days for customs clearance. This depends on the country but most countries clear within 2 days (but some countries can take up to 8 weeks). Please note, pick-up may be required due to customs clearance quarantine depending on the country and customs office.

**Due to delays with customs, postal service, extreme weather, and other delays, we kindly ask you to wait 6 weeks after you receive your tracking number until you inquire about the delivery of your box. Trust us. From experience, 99.99% of the times the box will arrive safely.

*We use EST (Eastern Standard Time) for dates and times.

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