We generally ship within 5 to 10 business days of billing/order.
After we ship your box, it generally takes around:
- Japan, Hong Kong, China, and neighboring countries: *5~10 days.
- Thailand, Singapore, and neighboring countries: *6~10 days.
- Australia, New Zealand and neighboring countries: *7~12 days.
- North America: *5~14 days.
- Europe: *7~14 days.
- India and the Middle East: *9~15 days.
- Africa, Central, and South America: *10~20 days.
*Plus a few days for customs clearance. This depends on the country but most countries clear within 2 days (but some countries can take up to 8 weeks). Please note, pick-up may be required due to customs clearance quarantine depending on the country and customs office.
**Due to delays with customs, postal service, extreme weather, and other delays, we kindly ask you to wait 6 weeks after you receive your tracking number until you inquire about the delivery of your box. Trust us. From experience, 99.99% of the times the box will arrive safely.
*We use EST (Eastern Standard Time) for dates and times.